Frequently Asked Questions

Bella Spa is on the 17th floor of Naumi Hotel Dubai in Barsha Heights. Enter through the hotel lobby and our team will guide you to the spa.

The quickest way is to message us on WhatsApp at +971542675770 with your preferred treatment, date, and time. Our team will confirm availability and help you choose the right session.

We are open daily from 10:00 AM to 1:00 AM, including late hours for guests who prefer to visit after work or in the evening.

Walk-ins are welcome when availability allows, but advance booking is recommended if you have a preferred treatment, therapist, or time.

Choose a Relaxing or Swedish Massage for gentle stress relief, European Massage for flowing all-round relaxation, or Russian and Deep Tissue Massage for focused pressure and muscle tension. Message our team if you are unsure; we can recommend a treatment based on your needs.

Yes. Couples Massage is arranged in a private suite for two guests, while Four Hands Massage is delivered by two therapists working in synchrony. Both experiences can be discussed with our team when booking.

Most individual massages range from AED 420–800. Deep Tissue, Hot Stone, and Lomi Lomi treatments range from AED 550–1,000; Full Body Massage is AED 450–850; Four Hands is AED 840–1,300; Couples Massage is AED 800–1,500; and Spa Packages start from AED 600. See each treatment page for details.

Most treatments are available in 60- or 90-minute sessions, with selected treatments and packages available for 120 minutes or longer. Your preferred duration can be confirmed when you book.

You do not need to bring anything special. Arrive a few minutes early, wear or bring whatever makes you comfortable, and let your therapist know about any pressure preferences or areas that need attention.